System Status

• 【Resolved】September 4, 2025【Issue Information】Regarding the issue where saving does not complete successfully when editing the “Drop-down list” item in KANNA Report.
• Notice of Notification Delay due to System Maintenance
• Notice of Temporary Suspension of All Services Due to System Maintenance

Product Development Roadmap

• 2026 latest version_KANNA functionality to be developed
• May 2025_KANNA functionality to be developed（Product Roadmap）
• April 2025_KANNA functionality to be developed（Product Roadmap）
• March 2025_KANNA functionality to be developed
• February 2025_KANNA functionality to be developed

Function update

• List of New Features and Major Improvements for September 2025
• List of New Features and Major Improvements for August 2025
• List of New Features and Major Improvements for July 2025
• List of New Features and Major Improvements for June 2025
• List of New Features and Major Improvements for May 2025
• List of New Features and Major Improvements for April 2025

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Free Trial

• Free Trial
• Pricing

The Concept of own company members and other company members and their difference

• The concept of own company members and other company members
• Concept of Internal Company Projects and External Company Projects

Initial Use Check Sheet/Basic Operation Explanation Document

• KANNA Initial Use Check Sheet
• Beginner's Guide [KANNA Project]

Getting started

• Checking the Recommended Environment
• Install Google Chrome
• Install KANNA Mobile Application
• How to update the KANNA Mobile app
• How to start KANNA
• Login Method

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Account Creation and Invitation

• How to create a company account
• How to invite members from your company
• How to add members from other companies
• Registering your account as an internal company user
• Registering your account as an external user account
• I have a notification asking me to approve an affiliation request, but how do I respond?

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Free/paid account settings for in-house members

• How to set up a free/paid account

Creating and editing projects

• Creating New Projects
• Editing the Project Overview
• Changing Project Status
• Use of project copy
• How to Delete a Project

Add/delete member, change authority

• Adding/deleting members to/from a project
• Add a group
• Group Settings

Parent/Child project

• Creating Sub-Projects

Project

• "I would like to know the number of projects created monthly."
• Does the number of new projects per month increase when a project is deleted?
• I can't edit a project or add a member, what should I do?
• I want to add a member to a project, but the person I want to add does not appear.
• "I can view the project, but I can't add photos or perform other operations."
• I want to link property and customer information.

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Gantt Chart

• Non-Working Day Settings for the Gantt Chart
• The Gantt Chart feature
• Gantt Chart Dependency Functions
• Enable the gantt chart summary function
• Gantt Chart Progress Tracking: Planned Cost vs. Duration
• The Dashboard feature

Task Management

• Task Management Function

Photo / Documents

• Adding & Selecting Photos
• Adding Photos (Taking Photos on the Spot)
• Editing Photos (Drawing/Rotating)
• View Photos / Add Comments / Search
• Download, move, and delete multiple photos
• Batch download of photos in a folder

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Documents

• Add / View / Search documents
• Version control of documents
• Drawing on documents
• Download, Move, Delete, Edit Documents
• Batch Download Of Documents In A Folder

Photo Report

• Creating/Editing a photo report

Reporting

• Adding Reports
• View Reports / Add Comments / Search

Folders

• Creating photo folders
• Creating document folders
• Rename/delete Folders of Photos and Documents
• Photo/Document Folder Visibility Settings

Chat

• Using the Chat
• Send photos in chat
• Sending videos via the chat
• Mentions in chat
• Bookmark the chat posts
• Using the Group Chat

Bulletin Board Function

• Bulletin Board Function

Offline

• Offline functionality for the KANNA app 【KANNA Report】

Approval flow feature

• Allow Approvers to Edit Specific Cells in a Custom Report During Approval
• Allow Approvers to Edit Specific Cells in a Custom Report During Approval
• Approval Flow Feature

Company Dashboard

• Company Dashboard
• Executive Summary

Import/Export

• Data Import
• Examples of using imports
• Member Import Function
• Export Function
• Linking independent existing projects as parent-child projects
• How to Import Multiple Templates Using Parent Project IDs

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Two factor authentication

• Single Sign-On Integration
• Restricting devices to use KANNA
• Two-Factor Authentication
• Audit logs

Project list/ Project Board

• How to use Project list
• Saving search criteria in the Project list (create view)
• Project Search Bar Customization
• How to fixed columns in project list.
• How to use the Project Board

Project Calendar

• How to use Project Calendar
• Using the Project Calendar with Parent/Sub Projects

Clients

• How to use Clients

Properties

• How to use Properties

Customize Settings

• Whitelabel – Customizing the Header Logo & Favicon

Customize Project/Client/Property master and template

• Difference between master information and project templates
• Customization of Master Items for Projects/Clients/Property Information
• Customize Project Status Setting
• Customizing Project templates
• Customizing Input Fields for New Project Creation
• Use of Project Template

Utilizing folder customization

• Customize photo/document folders
• Linking photo/document folder templates to project templates.

Utilize Report Customization

• Add and Customize Report Templates
• Customizing the Reporting Feature

Blackboard

• Customizing the Blackboard

Group settings

• Group Settings

Company and Project Authorities

• Overview of Authority
• What you can do with each authority (KANNA Project)
• What you can do with each authority (KANNA Report)
• What you can do with company and project privileges

Company Authority

• Company Permissions Customization Feature
• How to check company authority
• How to change owner/company administrator/general permissions
• Temporary suspension of employees' account on administrative leave

Authority

• What are the differences in authority, e.g., owner, company administrator, etc.?

Project Authority

• How to check or change project authority

Personal Setting

• Change email address
• Change password
• Profile setting
• Notification Setting
• Project Notification Settings
• Notification settings when events are added to the calendar

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KANNA Calendar

• KANNA Calendar Assignment Function
• Calendar integration with other calendars such as Google/Outlook/Timetree

KANNA Report

• Required Field Settings [KANNA Report]
• Report Template Settings 【KANNA Report】
• Points to note when setting up template [KANNA Report].
• Troubleshooting Guide for Errors When Uploading Report Templates [KANNA Report]
• Custom Report templates can be linked for each project template [KANNA Report].
• Creating a report 【KANNA report】

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Login

• I forgot my login ID and cannot log in.

Unable to login

• If you forgot your password
• If you can not receive the password reset email
• If you have not created your account to login
• If you don't know how to login to KANNA on your mobile phone.

Account

• I want to change the affiliation of a member of external company who already has a KANNA account to my company.
• I want to connect with members of other companies who have KANNA accounts.
• What will happen to the data such as the project information and documents in the projects created by a member who left the company when we delete these accounts?
• "I can't import members successfully."

Frequently Encountered Problems

• Unable to upload photos on KANNA
• Have not received notifications from KANNA

Others

• How to Remove Internal Members
• List of Optional Functions
• Zoom in on the screen on a PC
• I want to do API integration.

Terms & Conditions for subscription

• Subscription Terms

Contact form

• Contact

Changes to billing and payment methods

• Change billing information

Company setting

• Change the name of your company
• Unsubscribe
• Utilize the KANNA-API