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Beginner's Guide

For first time KANNA user

Get started with KANNA

Setting up KANNA

FAQ

Frequently asked questions from our customers

KANNA Features

Learn more about each function

Promoted articles

  • 2026 latest version_KANNA functionality to be developed

    The following is a roadmap of KANNA's feature d...

  • KANNA Initial Use Check Sheet

    Thank you for installing KANNA. This manual is ...

  • Notice from KANNA

  • Beginner's Guide

  • When you are having a trouble

  • Understanding KANNA through videos

  • Get started with KANNA

    Setting up KANNA

  • Creating projects and adding members

  • Details on various KANNA features

  • Optional paid functions

  • Project, Property and Client list/Project Board/Project Calendar/Process Chart

  • Customized Settings

  • Authority (company authority, project admin, general) and visibility

  • Personal Setting/KANNA Calendar

  • KANNA Report

  • FAQ

  • Terms & Conditions for subscription

  • Others

Notice from KANNA

System Status

  • 【Resolved】September 4, 2025【Issue Information】Regarding the issue where saving does not complete successfully when editing the “Drop-down list” item in KANNA Report.
  • Notice of Notification Delay due to System Maintenance
  • Notice of Temporary Suspension of All Services Due to System Maintenance

Product Development Roadmap

  • 2026 latest version_KANNA functionality to be developed
  • May 2025_KANNA functionality to be developed(Product Roadmap)
  • April 2025_KANNA functionality to be developed(Product Roadmap)
  • March 2025_KANNA functionality to be developed
  • February 2025_KANNA functionality to be developed

Function update

  • List of New Features and Major Improvements for September 2025
  • List of New Features and Major Improvements for August 2025
  • List of New Features and Major Improvements for July 2025
  • List of New Features and Major Improvements for June 2025
  • List of New Features and Major Improvements for May 2025
  • List of New Features and Major Improvements for April 2025
See all 26 articles

Beginner's Guide

Free Trial

  • Free Trial
  • Pricing

The Concept of own company members and other company members and their difference

  • The concept of own company members and other company members
  • Concept of Internal Company Projects and External Company Projects

Initial Use Check Sheet/Basic Operation Explanation Document

  • KANNA Initial Use Check Sheet
  • Beginner's Guide [KANNA Project]

When you are having a trouble

Unable to login

  • If you forgot your password
  • If you can not receive the password reset email
  • If you have not created your account to login
  • If you don't know how to login to KANNA on your mobile phone.

Frequently Encountered Problems

  • Unable to upload photos on KANNA
  • Have not received notifications from KANNA

Understanding KANNA through videos

Introduction to KANNA

  • Introduction to KANNA

Uploading photos

  • Uploading photos

Document Functions

  • Documents Function

Chat function

  • Chat Function

Get started with KANNA

Getting started

  • Checking the Recommended Environment
  • Install Google Chrome
  • Install KANNA Mobile Application
  • How to update the KANNA Mobile app
  • How to start KANNA
  • Login Method
See all 8 articles

Account Creation and Invitation

  • How to create a company account
  • How to invite members from your company
  • How to add members from other companies
  • Registering your account as an internal company user
  • Registering your account as an external user account
  • I have a notification asking me to approve an affiliation request, but how do I respond?
See all 10 articles

Free/paid account settings for in-house members

  • How to set up a free/paid account

Creating projects and adding members

Creating and editing projects

  • Creating New Projects
  • Editing the Project Overview
  • Changing Project Status
  • Use of project copy
  • How to Delete a Project

Add/delete member, change authority

  • Adding/deleting members to/from a project
  • Add a group
  • Group Settings

Parent/Child project

  • Creating Sub-Projects

Details on various KANNA features

Task Management

  • Task Management Function

Reporting

  • Adding Reports
  • View Reports / Add Comments / Search

Photo / Documents

  • Adding & Selecting Photos
  • Adding Photos (Taking Photos on the Spot)
  • Editing Photos (Drawing/Rotating)
  • View Photos / Add Comments / Search
  • Download, move, and delete multiple photos
  • Batch download of photos in a folder
See all 7 articles

Documents

  • Add / View / Search documents
  • Version control of documents
  • Drawing on documents
  • Download, Move, Delete, Edit Documents
  • Batch Download Of Documents In A Folder

Folders

  • Creating photo folders
  • Creating document folders
  • Rename/delete Folders of Photos and Documents
  • Photo/Document Folder Visibility Settings

Chat

  • Using the Chat
  • Send photos in chat
  • Sending videos via the chat
  • Mentions in chat
  • Bookmark the chat posts
  • Using the Group Chat

Photo Report

  • Creating/Editing a photo report

Offline

  • Offline functionality for the KANNA app 【KANNA Report】

Optional paid functions

Company Dashboard

  • Company Dashboard
  • Executive Summary

Export

  • Data Import
  • Examples of using imports
  • Member Import Function
  • Export Function
  • Linking independent existing projects as parent-child projects
  • How to Import Multiple Templates Using Parent Project IDs
See all 7 articles

Gantt Chart

  • The Gantt Chart feature
  • Gantt Chart Dependency Functions
  • Enable the gantt chart summary function
  • Gantt Chart Progress Tracking: Planned Cost vs. Duration
  • The Dashboard feature

Blackboard

  • Use the Blackboard

Bulletin Board Function

  • Bulletin Board Function

Approval flow feature

  • Approval Flow Feature

Two factor authentication

  • Restricting devices to use KANNA
  • Two-Factor Authentication
  • Audit logs

Project, Property and Client list/Project Board/Project Calendar/Process Chart

Project list/ Project Board

  • How to use Project list
  • Saving search criteria in the Project list (create view)
  • Project Search Bar Customization
  • How to fixed columns in project list.
  • How to use the Project Board

Project Calendar

  • How to use Project Calendar
  • Using the Project Calendar with Parent/Sub Projects

Clients

  • How to use Clients

Properties

  • How to use Properties

Customized Settings

Customize Project/Client/Property master and template

  • Difference between master information and project templates
  • Customization of Master Items for Projects/Clients/Property Information
  • Customize Project Status Setting
  • Customizing Project templates
  • Customizing Input Fields for New Project Creation
  • Use of Project Template

Utilize Report Customization

  • Customizing the Reporting Feature

Utilizing folder customization

  • Customize photo/document folders
  • Linking photo/document folder templates to project templates.

Blackboard

  • Customizing the Blackboard

Group settings

  • Group Settings

Authority (company authority, project admin, general) and visibility

Company and Project Authorities

  • Overview of Authority
  • What you can do with each authority (KANNA Project)
  • What you can do with each authority (KANNA Report)
  • What you can do with company and project privileges

Company Authority

  • How to check company authority
  • How to change owner/company administrator/general permissions
  • Temporary suspension of employees' account on administrative leave

Project Authority

  • How to check or change project authority

Personal Setting/KANNA Calendar

Personal Setting

  • Change email address
  • Change password
  • Profile setting
  • Notification Setting
  • Project Notification Settings
  • Notification settings when events are added to the calendar
See all 8 articles

KANNA Calendar

  • KANNA Calendar Assignment Function
  • Calendar integration with other calendars such as Google/Outlook/Timetree

KANNA Report

KANNA Report

  • Report Template Settings 【KANNA Report】
  • Points to note when setting up template [KANNA Report].
  • Possible error causes when registering a report template 【KANNA Report】
  • Custom Report templates can be linked for each project template [KANNA Report].
  • Creating a report 【KANNA report】
  • Utilization of Functions [KANNA Report].
See all 10 articles

FAQ

Gantt Chart

  • Gantt Chart Progress Tracking: Planned Cost vs. Duration

Login

  • I forgot my login ID and cannot log in.

Account

  • I want to change the affiliation of a member of external company who already has a KANNA account to my company.
  • I want to connect with members of other companies who have KANNA accounts.
  • What will happen to the data such as the project information and documents in the projects created by a member who left the company when we delete these accounts?
  • "I can't import members successfully."

Authority

  • What are the differences in authority, e.g., owner, company administrator, etc.?

Project

  • "I would like to know the number of projects created monthly."
  • Does the number of new projects per month increase when a project is deleted?
  • I can't edit a project or add a member, what should I do?
  • I want to add a member to a project, but the person I want to add does not appear.
  • "I can view the project, but I can't add photos or perform other operations."
  • I want to link property and customer information.
See all 7 articles

Photo / Documents

  • Drawing on documents
  • I want to know the maximum number of photos and documents I can upload.
  • I want to make documents available only to my company or a specific company, what should I do?

Others

  • How to Remove Internal Members
  • List of Optional Functions
  • Zoom in on the screen on a PC
  • I want to do API integration.

Terms & Conditions for subscription

Terms & Conditions for subscription

  • Subscription Terms

Others

Contact form

  • Contact

Changes to billing and payment methods

  • Change billing information

Company setting

  • Change the name of your company
  • Unsubscribe
  • Utilize the KANNA-API

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