【Resolved】September 4, 2025【Issue Information】Regarding the issue where saving does not complete successfully when editing the “Drop-down list” item in KANNA Report.


★As of 14:30 on September 9, 2025, the following issue has been resolved.

 

As of September 24, 2025 (Publication Date)

The following issue has been confirmed:

 

Issue Details

In Custom Report Settings, even when editing Drop-down list that are already registered, they cannot be saved properly. (Edits cannot be saved.)

In the newly configured Drop-down list, this issue does not occur.

 

Current solutions

You can save the settings by first deleting the items in Drop-down list and then reconfiguring them.

 

We are currently investigating the issue for resolution. If you are experiencing the same problem, please contact our support team.

 

We apologize for the inconvenience and appreciate your understanding.

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