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What are you having trouble with?
  1. KANNA FAQ
  2. When you are having a trouble
  3. Unable to login

Unable to login

  • If you forgot your password

  • If you can not receive the password reset email

    If you can not receive a password reset email, please refer to the following articles.

  • If you have not created your account to login

    You need to create your own user account to use KANNA. Your account contains your information and can be created with your email address and password.

  • If you don't know how to login to KANNA on your mobile phone.

    To use KANNA with your mobile phone, you need to install the application first.

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