FAQ

Login

• I forgot my login ID and cannot log in.

Unable to login

• If you forgot your password
• If you can not receive the password reset email
• If you have not created your account to login
• If you don't know how to login to KANNA on your mobile phone.

Account

• I want to change the affiliation of a member of external company who already has a KANNA account to my company.
• I want to connect with members of other companies who have KANNA accounts.
• What will happen to the data such as the project information and documents in the projects created by a member who left the company when we delete these accounts?
• "I can't import members successfully."

Frequently Encountered Problems

• Unable to upload photos on KANNA
• Have not received notifications from KANNA

Others

• How to Remove Internal Members
• List of Optional Functions
• Zoom in on the screen on a PC
• I want to do API integration.