If you have forgotten your password and cannot log in, please select "Forgot your password?" to reset your password. You will be able to log in again as soon as the resetting is completed. If you have forgotten your e-mail address, please contact your account manager or send this contact form.
Reset from the Mobile app
1. Tap "Forgot password?"
2. Enter your email address registered with KANNA and reset your password from the email sent to you.
3. Click the URL in the email you received to change your password.
Reset from the Web app
1. Click "Forgot your password?"
2. Enter your email address registered with KANNA and reset your password from the email sent to you.
3. Click on the URL in the email you received to change your password.
*You will receive the following email